We're here when you need us. Our support operations are just as strong as our mowers. Check the Mr. Know-It-All sections below to answer just about any question you may have.
If you can't solve the problem you are having our Support Center is just a call away. Call us toll-free at 866-622-3269 and we will be glad to help in any way we can.
Bad Boy Mowers leave the factory with Shell 10w 30 motor oil in the engine and should be changed every 50 hours on an air cooled engine and every 100 hours on a liquid cooled engine. However, since the engines are warranted by the engine manufactures, we recommend that you refer to the engine owner’s manual for specs, or you can visit their web sites for more information.
All mowers have a belt diagram underneath the floor panel. This shows how to route the belt in case you need to reinstall it. Make sure your belt is routed correctly, that the belt is secure in all pulley grooves, and that you start the belt halfway on your last pulley and turn/roll the pulley until the belt snaps into its groove.
When preparing for the off season or any period of 90 days or more, the most important thing is proper fuel preparation. Use a fuel stabilizer in your final tank of fuel and drain or run dry. Choke and repeatedly crank engine until it will not start. This will lessen the potential for varnish or gum deposits forming in your system.
Make sure your machine has plenty of antifreeze. You can get an antifreeze tester at your local hardware store to ensure your machine is ready for the winter.
Lubricate unit per the operator’s manual.
The only way to know you are having a problem with your belts is if they slip or perform poorly. If this occurs, there is a spring tension adjustment on the pump belt that attaches directly to the pump spring. It is a black, all-thread bolt that can be adjusted by tightening the 1/2" nuts on the part. The deck belt can be adjusted by loosening the nut on the deck idler spring and sliding the spring forward or backward to add or remove tension accordingly. A .030 Feeler Gauge can be used to determine the correct belt tension.
All Bad Boy mowers have an oil drain (except MZ, MZ Magnum and Diesel model(s)) to make oil changes easier. The drain will be a hose or valve attached to the engine block. To drain your oil, simply open the valve, drain the oil, close the valve and add 10W30 oil back to your gas engine and 15W40 oil for your diesel engine. Refer to your owners manul for more instructions.
If the finished lawn appearance is unsatisfactory, please contact us.
Maintenance, mowing conditions, temperature, and hours of operations play a huge role in the life of a mower. However, Bad Boy Mowers are without a doubt the strongest, most durable zero-turn mower available. With proper care, your Bad Boy will deliver many years of reliability, productivity, and comfort.
Bad Boy Mowers offers one of the most competitive warranties in the industry. Engines and transmissions are warranted directly through the manufacturer. Visit our Warranty Info Page or look in your Mower Manual for more information on your specific mower warranty.
Don't remove any more than one third of the grass leaf at any one cutting. If circumstances arise that a lawn gets too tall and you just have to lop off a bunch to get caught up, bite the bullet and break it down into several mowing's to get caught up with 3 or so days between cuttings. NEVER SCALP YOUR LAWN. Scalping severely damages the root system to such a degree that it may die.
Grass clippings do not contribute to thatch buildup or increase the chances of disease. If you mow your lawn at the right height, without removing any more than 1/3 of its total height, clippings will quickly breakdown without a trace. These clippings contribute additional nitrogen and other nutrients to the soil and supply it with additional organic materials. Clippings from a 1000 sq. ft. lawn can add as much as 1 - 2 pounds of nitrogen back into the soil.
If you have a compost pile, then you may want to bag your clippings occasionally to add much needed green-matter to the compost pile. Make sure it is mixed thoroughly with brown matter to avoid a strong ammonia odor. DO NOT COMPOST CLIPPINGS after applying any weed control or weed-feed type product. Before adding clippings to the compost pile wait at least 3 mowings after these products have been applied.